Easily able to book a time to drop off my car ahead of time; quick turnaround for a diagnosis, getting the part in hand, and having the repair taken care of; completely transparent and proactive communication from start to finish; and reasonable price for labor and parts. When researching a local shop, I saw multiple people state they’ve been coming to Moss for 20+ years. While in the office, I overheard the employees mention a customer who’s been coming to them for over 30. And after my first visit, I see exactly why. I really appreciated not being given the run around, and that Kendra actually answered all of my questions and educated me on what was happening. I’ll absolutely be back again for big issues and for general maintenance (it’s priced better than the chains!). Thank you, Moss Alley!