In all honesty, I waffled between 4 and 5 stars for this review. The folks at Moss Alley got me scheduled for an appointment and were prompt and professional over the phone and in the office. I considered only giving four stars because, as a transplant to Seattle, I will never get used to not being responded to with enthusiasm and a smile. Since that’s a personal preference (and because if I expect any group of humans to not meet me with a jolly “how’s it going?” at 8 AM it’s mechanics) I’d say they deserve all five. That being said, folks should be aware that this mechanic does not do standard plugs for tire repair so don’t arrive expecting the more typical $25-40 for a fix. Time will tell if the patch holds up, but I’m not worried. Thanks, Moss Alley, for making time for my car today and getting my Subaru, Sally, back in good shape!