Seattle Auto Repair

5

I have been taking my cars to Moss Alley Motors for years. I'm continually impressed at the personal touch and high level of professionalism of the entire staff, not to mention the cleanliness and attractiveness of their shop. They keep a computer record of my car's service, which is very useful. Best of all, they are always careful to discuss expenses with me prior to my authorizing a maintenance item, so that I understand its probable cost, and to present lower-cost alternate approaches whenever possible.

5

Incomparable skills and service. No car maintenance shop could match them- patient- polite - friendly and reasonable prices. Sparkling clean there too.

5

I’m a loyal customer of almost 9 years with this upbeat and trustworthy crew. They’re willing to work with old and newer cars alike while being super reasonable and upfront on recommendations. I see them giving kindness to customers and each other, which is a great sign. Stay strong, Moss Alley, and hold fast against the condo developers!

5

This crew knows their stuff! They are fast, thorough, honest and reasonably priced. They won't try to sell you anything you don't need.

5

These folks deliver great service and reasonable rates to fix your car.

5

Very Friendly, professional and dependable service.

5

Attention to detail! They even took care of an annoying safety alert light on my dashboard related to my boot closure problem. That wasn't even mentioned on the work order.

5

Excellent work by Moss Alley Motors

5

Well, I have had a mysterious noise coining from the engine compartment when I cold start the car and run it in reverse for a minute or so. Goes away after a minute, or when I shift into DRIVE. Had a diagnosis, engine mounts looked OK but torque strut was questionable. Had that replaced. Alas, I still have the noise in reverse from cold start. Really appreciate all the troubleshooting that you folks did, but I guess I'm stuck with a mystery noise.

5

Moss Alley was great! We came on the day for an oil change but actually had a bad problem with the car starter (it almost caught on fire). The two guys at Moss Alley literally saved our lives because the starter was stuck on ON. We are very grateful to them.

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