The well-being of our customers and employees is our number one priority, so we have put practices in place to keep a safe and clean shop environment. Feel free to give us a call for more details and to hear about our current specials.
Pleasant enough but they charged me for refrigerant and dye and told me I had a condenser leak. When I picked the car up the air was not at all cold like it should have been with new freon. Took the car for a 2nd opinion said they saw no dye at all - noted the floppy, un-pressurized hose and confirmed that that wasn’t consistent with a Freon charge the day before - they charged it and I had cold air upon driving away. I may have a condenser leak but I don’t feel I should have been charged for a full amount of Freon and a call to moss valley after the fact was wholly unproductive. The price quote for the condenser replacement was also quite high.
Would not recommend! The lady at the front desk is very hostile on the phone. I had already provided the diagnostic codes but was charged $300 for them to only test drive my car and quote me an entire new transmission for $10k with zero documentation. Zero due diligence and a waste of my time. The second opinion I got replaced a single part for less than $500 and my car has never been better.
Came to Moss Alley to fix a fan blower issue and I found them to be very adept in diagnosing. Jonathan is very professional and kept me updated on the progress as well as suggesting options for repairs. Highly recommended.
Service always the best!! I've been coming to Moss Alley Motors since they started in the alley off Union in Madrona.
Donavan consistently provides the quality of service which gives me the confidence to know my mechanic is taking care of my car's needs. It's special to have a mechanic you can trust!
Moss Alley is an auto mechanic shop you can trust! Quality service and thorough evaluations of your car's needs.
Moss Alley got my car in and out of the shop in an hour as it was only an oil change.Thank you Moss Alley!
"Absolutely fantastic experience! Moss Alley Motors made the car buying process smooth and enjoyable. The staff was friendly, knowledgeable, and attentive to all my needs. Highly recommend for anyone looking for quality vehicles and excellent service."
Pacific Rim Automotive, Inc.
Always a great experience coming here. I’ve brought them three cars over the last ten years, and I’ve always left happy. Honest assessments, reasonable prices, and it’s local. What’s not to love?
Thanks Brooks!