The shop put in extra effort to get me in quickly when my car was failing and I needed it repaired soon. As with my first visit six months earlier, we reviewed the necessity of repairs. One item was not critiical and it was recommended that I return in six months. The other potential repair is recommended by the dealer however the part still works fine. I will wait and replace it when absolutely needed. Moss Alley verified it would not be more expensive to do later. The hourly labor charge is less than the dealer; in one case a non-dealer part was used with significant savings; and some items are suggested for later replacement to a greater extent than the dealer. I appreciate the overall cost savings, spreading costs out over a greater length of time and the effort Donavan makes to schedule me and explain repairs.