Seattle Auto Repair

5

been coming here for years. they are the best and know you and your car personally.

5

This is not only a great garage, but simply a great business with which to work. Professional, friendly, honest, and affordable - I recommend Moss Alley to everyone I know with a car.

5

excellent service, wouldn't go anywhere else

5

It is easy to recommend service at Moss Alley Motors, Inc. I will do it whenever the opportunity occurs.

5

Moss Alley always provides excellent, fast service for my Toyota Rav4. I highly recommend them.

5

The staff at Moss Alley Motors are knowledgeable, skilled, conscientious, careful, friendly, honest, and fun. What more could you ask for? When I buy my next car, my only requirement is that it should be one of the makes they service at Moss Alley. Well, not the only requirement, but it is high on the list.

5

i don't go anywhere else...

5

This is the first review I've written, but my experience at Moss Alley pushed me to do so. I discovered this place when I dropped in to pick up a friend's car. The woman ahead of me was having a part replaced, an expensive headlight unit as I recall, and the people at Moss Alley were telling her the part alone was somewhere around $550. They then proceeded to describe how, and from whom, she should try to acquire a salvaged part from a wrecked car, and pay somewhere closer to $100 or less. This is the first time I've ever heard a mechanic describe to a customer a way to avoid dealer prices AND shop mark-up; I could tell right away that, beyond simply making money, the shop was concerned with the quality/honesty of service they were giving. I'm the type that enjoys rebuilding/servicing old cars, but when it comes to even changing the oil in our daily driver, I simply drop it off to avoid the hassle. So as someone that knows a bit about cars, and knows many friends who know nothing about cars, I can greatly appreciate a shop that doesn't take advantage of customers who are more or less at their mercy. I've since returned several times, and referred a friend who was facing exorbitant fees from a mechanic she no longer trusted (I think one unnecessarily complex job went from $1000 to a few hundred), and we've both had wonderful experiences. I thought that given its great location, Moss Alley's prices would be higher to compensate for their own costs, but as far as I've seen, their prices are completely competitive. I highly recommend stopping in.

5

I've been going to Moss Alley for the last couple of years because they are utterly professional, do their utmost to save you time and money, they are extremely fair when it comes to the work they need to do on their car as well as pricing, and have never talked down to me about my car troubles because I am a woman. Kendra is the best! I have worked with her the most but have received excellent and friendly customer service from every employee I've encountered there.

5

Used Moss Alley for the two years I've been living in Seattle. Moving on to another city now but would definitely return in the future. Service was friendly and trustworthy. They never created any problems that weren't already there and never pushed for work that didn't need to get done before its time.

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