Seattle Auto Repair

5

the only place i go for an oil change, service needs, you name it, i call or stop by here first. never will go anywhere else.

5

Fair, good prices, extra effort. No discrimination against women, even middle-aged women who know nothing about cars. No disdain for older cars either. I feel lucky this business is in Seattle. If it weren't, I'd dump my car.

4

Getting my acura ready for a long road trip. They were very thorough, and kept me posted on what the charges would amount to for the complete job.

5

i drive a 1988 toyota landcruiser. she's my baby and i'm very particular about who works on her. i had been taking her to toyota seattle until last year when i had a bad experience there. i've always known about moss alley but for some reason didn't think of taking my truck there until someone else suggested it. wow! what a wonderful experience!!! i stopped in last week to discuss the work i needed done and felt like i was their most important customer right from the beginning. i tend to ask a lot of questions about the work that will be done and donovan was very patient with me. maybe it helped that he was a classic car owner himself. then when i brought it in the other day (donovan was out of town) aj treated me with the same vip customer service. when i went to pick up my truck david, the mechanic who worked on it, came out to my truck and went over a few things with me. i felt like he really cared about both me and my truck and i could tell he took pride in his work. so now i'm a moss alley convert. if you're looking for a shop with excellent mechanics and awesome customer service and care then look no further than moss alley!

5

You guys never cease to impress me, even though I should be used to it by now. Great work, great service, great people!

5

Very satisfying! Thank you once again!

5

My car needed an oil change. They replaced the old oil with new and sent me on my way. Fantastic!! Love these guys/gals/dog

5

It is always a pleasure to do business with you. I appreciate greatly the care you given my cars over the years. Thanks!

5

Been going here for years (I think 4 different cars now), Donovan is great, the work is honest, first rate and they are always up front. One time they even found out that a burned out headlight was under factory warranty and saved me significant $. Will keep going back, wouldn't go elsewhere

5

I showed up unannounced on a Monday morning with a check engine light on. Kendra fit me right in, and didn't even need to ask my name to pull up my file. By mid-morning Kendra called with a diagnosis and a thorough explanation on the details of the situation (which gave me confidence to move ahead despite the high price tag). And by the end of the day I had a repaired car. Moss Alley scores high once again in my book.

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