again, wouldn't go anywhere else. i referred one of my co-workers to go there and he did and was pleased by his first visit.
As usual, timely, efficient and fairly priced service. I like the fact that I have been using Moss Alley for close to 20 years and know the staff and they know me.
the only place i go for an oil change, service needs, you name it, i call or stop by here first. never will go anywhere else.
Fair, good prices, extra effort. No discrimination against women, even middle-aged women who know nothing about cars. No disdain for older cars either. I feel lucky this business is in Seattle. If it weren't, I'd dump my car.
Getting my acura ready for a long road trip. They were very thorough, and kept me posted on what the charges would amount to for the complete job.
i drive a 1988 toyota landcruiser. she's my baby and i'm very particular about who works on her. i had been taking her to toyota seattle until last year when i had a bad experience there. i've always known about moss alley but for some reason didn't think of taking my truck there until someone else suggested it. wow! what a wonderful experience!!! i stopped in last week to discuss the work i needed done and felt like i was their most important customer right from the beginning. i tend to ask a lot of questions about the work that will be done and donovan was very patient with me. maybe it helped that he was a classic car owner himself. then when i brought it in the other day (donovan was out of town) aj treated me with the same vip customer service. when i went to pick up my truck david, the mechanic who worked on it, came out to my truck and went over a few things with me. i felt like he really cared about both me and my truck and i could tell he took pride in his work. so now i'm a moss alley convert. if you're looking for a shop with excellent mechanics and awesome customer service and care then look no further than moss alley!
You guys never cease to impress me, even though I should be used to it by now. Great work, great service, great people!
Very satisfying! Thank you once again!
My car needed an oil change. They replaced the old oil with new and sent me on my way. Fantastic!! Love these guys/gals/dog
It is always a pleasure to do business with you. I appreciate greatly the care you given my cars over the years. Thanks!