Seattle Auto Repair

5

Moss Alley has provided me with great, knowledgeable, prompt, respectful and to the point service for so many years I cannot even recall when I started using them. But they were in a different location. So this must mean at least 15 years. They are cost conscious for the customer without shortcuts. I had a warning light that suddenly came on for my gas tank. So I took it to them . To have it evaluated was $90. So I just asked what it could be. They suggested screwing my gas cap on until it clicked. This corrected the warning light problem. I did not know I needed to turn the cap this hard. This warning had never shown up before in the 8 years I had it. So, they saved me $90 and my time for my car being in the shop. They also always know my name, even when I returned from not using them for about 6 years due how much time I was spending on the east side. Plus they are in my neighborhood so I can walk there. They are truly a honest car shop. Check them out, you will be glad you did.

5

again, wouldn't go anywhere else. i referred one of my co-workers to go there and he did and was pleased by his first visit.

5

As usual, timely, efficient and fairly priced service. I like the fact that I have been using Moss Alley for close to 20 years and know the staff and they know me.

5

the only place i go for an oil change, service needs, you name it, i call or stop by here first. never will go anywhere else.

5

Fair, good prices, extra effort. No discrimination against women, even middle-aged women who know nothing about cars. No disdain for older cars either. I feel lucky this business is in Seattle. If it weren't, I'd dump my car.

4

Getting my acura ready for a long road trip. They were very thorough, and kept me posted on what the charges would amount to for the complete job.

5

i drive a 1988 toyota landcruiser. she's my baby and i'm very particular about who works on her. i had been taking her to toyota seattle until last year when i had a bad experience there. i've always known about moss alley but for some reason didn't think of taking my truck there until someone else suggested it. wow! what a wonderful experience!!! i stopped in last week to discuss the work i needed done and felt like i was their most important customer right from the beginning. i tend to ask a lot of questions about the work that will be done and donovan was very patient with me. maybe it helped that he was a classic car owner himself. then when i brought it in the other day (donovan was out of town) aj treated me with the same vip customer service. when i went to pick up my truck david, the mechanic who worked on it, came out to my truck and went over a few things with me. i felt like he really cared about both me and my truck and i could tell he took pride in his work. so now i'm a moss alley convert. if you're looking for a shop with excellent mechanics and awesome customer service and care then look no further than moss alley!

5

You guys never cease to impress me, even though I should be used to it by now. Great work, great service, great people!

5

Very satisfying! Thank you once again!

5

My car needed an oil change. They replaced the old oil with new and sent me on my way. Fantastic!! Love these guys/gals/dog

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