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Seattle Auto Repair

1

Unless you want to overpay, don't go here. Everything is at least 200 bucks more than anywhere else I have ever taken my vehicles. I've had two experiences here, both were vehicle inspections and in both cases they added up a lot of work that the cars obviously did not need. Good tires were rated bad, oil changes were claimed to be needed when in fact I had the DAY BEFORE just changed the oil. Not only are they overpriced, by at least 33%, they add up work that is not needed. Beware. Edit: I can't figure out how to reply in-line to Moss Alley Motors response. So I will respond here, in my edit. I have had two cars into Moss Alley. The first was our 2002 Subaru Impreza, that we were buying. The second was a pre-sale on a 2000 Tacoma that we were selling. On both vehicles Moss Alley added up what we thought were too many charges, at pretty high prices. Like maybe you can sell your services to college kids that don't know Seattle very well prices, but overall pretty high. The Subaru was first, and we still bought the car. The Tacoma was only because that was the place the buyer of our car wanted to take our vehicle to for pre-inspection. So ok. When the pre-inspection came back I remember distinctly pulling out my oil change paperwork from the day before to show that even the oil change you were recommending, etc, had all been done... the previous day. Like... did you all check the dipstick? I think I have the receipts for the first time we stopped buy, I can scan and post them and then compare to other shops prices for the same work you all quoted, would that help everyone?

Gentry we see no record of your visit. When were you in?

- Moss Alley Motors
1

The parts they charged me $800 to replace were broken when I picked up my car. I replaced them myself for $160, working great now. Update: The owner challenged this review, so I dug out my old receipt. I forgot to mention that they installed cabin and engine air filters that I didn't ask for to the tune of ~100 total, most of which was from labor.

Hello, we see no record of your visit. All new parts come with a 12month/12,000 mile warranty

- Moss Alley Motors
5

Incomparable skills and service. No car maintenance shop could match them- patient- polite - friendly and reasonable prices. Sparkling clean there too.

5

I’m a loyal customer of almost 9 years with this upbeat and trustworthy crew. They’re willing to work with old and newer cars alike while being super reasonable and upfront on recommendations. I see them giving kindness to customers and each other, which is a great sign. Stay strong, Moss Alley, and hold fast against the condo developers!

5

This crew knows their stuff! They are fast, thorough, honest and reasonably priced. They won't try to sell you anything you don't need.

5

These folks deliver great service and reasonable rates to fix your car.

5

Very Friendly, professional and dependable service.

5

Attention to detail! They even took care of an annoying safety alert light on my dashboard related to my boot closure problem. That wasn't even mentioned on the work order.

5

Excellent work by Moss Alley Motors

5

Great place to get it done right. Friendly, helpful, timely and reasonable. Highly recommend Moss Alley Motors..

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