Seattle Auto Repair

Donovan, who I believe to be the owner, was incredibly nice. I showed up without an appointment on a day they were slammed - he very politely directed me to the page to make an appointment. Also, he was very communicative so I knew exactly what was happening, the work that had to be done for the fix - as well as a few preventative measures which I greatly appreciated for my old car. My car now runs as well as it did before, if not better and I can rest assured that I will not have that same issue for hopefully a long while.

I had one of the best ever experiences at an auto shop, Donovan, the manager, was excellent in describing what would happen and if they didn't find any points of concern with the car they would keep it simple and finish the task as described. Donovan is also trusting and funny, two good qualities of a human who in conscientious about his skill. I give Moss Alley a complete 5, the highest rating listed! Benjamin Hillard

I had one of the best experiences I have ever had at Moss Alley Motors, Donovan is a wonderful person and takes time to explain everything that will proceed with your car. He is also very trusting and funny, two very good qualities in any person. I give Moss Alley a 10 for service and a 10 To Donovan for being a great manager. Benjamin Hillard

Honest auto repair shop. I recently purchased a vehicle and the shop performed a buyer inspection. They found nothing wrong and provided a timeline of future maintenance. Excellent customer service. Highly recommend for service in the capitol hill area.

Thanks for always providing excellent service. We appreciate you all!

We’ve been coming to Moss Alley for 20 years. If they ever close up shop, we will simply have to stop driving! We trust Donovan and the staff there completely, which is, as we know, not alway true in this field. They are phenomenally knowledgeable, utterly professional and thorough. They try to find ways for us to spend as little money as possible. We have an old car, but we expect not to have to replace it, because they keep it running so well! AND, Donovan et al are completely charming, kind, engaging, personal, and genuine, and FUN! We are beyond grateful! Who knew taking one’s car in for maintenance and repair could be such a positive experience?!!!

The team at Moss Alley is terrific, and I love their new on-line appointment scheduling. It nicely streamlines the process.

Great service all around and good people, can’t beat that!