5

I came to Moss after struggling with my car battery dying the day prior. I had no previous history with Moss and was only there because a friend strongly recommended them. The service was outstanding. The staff was friendly, professional, and took the time to explain everything clearly. What could have been a frustrating situation turned into an incredibly smooth and positive experience. Im genuinely grateful for the recommendation and will absolutely be returning for future service. Five stars without hesitation.

5

My first time there. Really like this place and staff. Fix my car and kept me informed.

5

These guys are always spot on. Weve been bringing our cars to them for over a decade & its always been prompt & perfect. And bring your dog with you.

5

Moss Alley went above and beyond!

5

I am a first time customer and after today's visit a returning one! I appreciate that Kendra helped me by breaking down what repairs were suggested and also what was not urgent. I did not feel pressured to pay more just because - but now I know what I need to get done in the future! I recommend this shop!

5

Very honest mechanics.

5

5

Moss Alley is always a pleasure to work with. Quick and straight forward. They are my go to for my Toyota and Honda

5

Quick, friendly, convenient. Couldn't ask for more!

2

Pleasant enough but they charged me for refrigerant and dye and told me I had a condenser leak. When I picked the car up the air was not at all cold like it should have been with new freon. Took the car for a 2nd opinion said they saw no dye at all - noted the floppy, un-pressurized hose and confirmed that that wasn’t consistent with a Freon charge the day before - they charged it and I had cold air upon driving away. I may have a condenser leak but I don’t feel I should have been charged for a full amount of Freon and a call to moss valley after the fact was wholly unproductive. The price quote for the condenser replacement was also quite high.