5

First time going to an auto shop and I will be a customer until the day I move out of Seattle. They squeezed me in for an oil change on the same day I called, agreed to check the charging system while they were at it, and took a bunch of time explaining reasons why the tire pressor lights might be going off. Two hours later I got a call saying that everything was done already, and giving more info on the tire pressor sensors. Donovan spent 15 minutes explaining more in depth the pros and cons of checking the tire pressor lights now on my snow tires, explaining that he didn't want me to spend money on a check that might not make the most sense. Awesome customer service, very punctual and friendly, knows their stuff. Highly recommend.

5

A very honest shop

5

Brought my sisters car in for a check and Moss Alley was great - wouldn’t hesitate to recommend to anyone for quick, painless advice and repair.

5

Excellent timing, communication and service. Couldn’t recommend enough

5

Good customer service and good communication.

5

5

Accommodating, friendly, fast, & thorough

5

Great, fast work and quick response times when setting up the appointment. Will definitely be bringing my WRX back along with the other cars.

5

Moss Alley replaced our stolen catalytic converter efficiently and effectively - everything from finding the replacement part to negotiating with the insurance claims appraiser, all in a very short time span. Thank you so much!

5

Great service, professional advice, and timely turnaround. Highly recommend!