Always a pleasant experience and they won't bait you with false quotes just to get you in the door. I had a timing belt done there recently and the initial quote was higher than other shops, but then they explained that it included all of these other services that need to be done when getting a timing belt done.... the other shops didn't explain that - just giving me the low-ball price to get me in the door. I will keep going back as long as I own cars that they work on, as I've been a customer for oh geez... easily 15 years.!!!!