Seattle Auto Repair

I've been using Moss Alley for four years, initially because it is within walking distance of my office. Everyone I deal with there is polite, efficient, knowledgeable and honest! They actually tell me if I don't need certain work done and have caught problems in advance of the disaster stage. When I trade cars, I'll have to choose a make they also work on.

as always good service. Thanks for working me in on a busy day. Nick Minotti

These guys and gals are the best!!

Our friends at Moss Alley always get the simple things done with a smile and no-pressure recommendations of things to look for taking care of that match my car care needs, no more no less. Love these folks. If they weren't so busy, I'd just hang around and keep the fun conversation going. Thanks all, as always!!

You always do a great job

as usual, Moss Alley is courteous and on time. Friendly and no muss, no fuss and trustworthy. I never have to worry about my car with Moss Alley. Thanks!

Work, knowledge, customer service, one stop shop, no need to go to the dealer! Trained professionals at Moss Alley!

When ever I take my Subaru in for an oil change at Moss Alley, I'm sure of three important things: 1) they do quality work, 2) they give me updates on how my car is doing in general and what I should consider addressing in the future, and 3) they never try to sell me parts or services I don't need, ie, I trust their advice and take confidence they have my best interests (and my car's best interest) at heart. Thanks Moss Alley, see you in 3,000 miles.

another happy experience at moss alley! my 1989 toyota landcruiser needed a new muffler, which would normally be pretty straight forward. in this case there were a few extenuating circumstances that made the installation somewhat difficult and more time consuming than originally estimated to be. they called me regularly to update me on the status and even apologized for taking longer than anticipated, even though the challenges had nothing to do with anything on their end.

The Moss Alley team of techs and staff are always responsive, informative and affordable. They look at the big picture and understand the little details. When I bring in my car, or when I pick it up, or even call in with a question, they give me honest and complete information so I can make informed decisions. Not to mention they're really good at the work they do: fixing cars. My family has been going to them for years. I trust them and recommend them to anyone looking for a great neighborhood shop to take care of all their car care needs.