We are open and here for you and your vehicle!

The well-being of our customers and employees is our number one priority, so we have put practices in place to keep a safe and clean shop environment. Feel free to give us a call for more details and to hear about our current specials.

Seattle Auto Repair

5

Usual great service!

5

When Hilltop Auto on 15th closed they recommend I go to Moss Alley instead. Really good people here, and always good work. Kendra in service is funny, upfront and honest. I look forward to our short interactions when I'm in the shop.

5

This place is great. I brought in my Chevy Blazer to them when it broke down, and they got it diagnosed and tried to fix it the issue the same day. When what was diagnosis turned out to not be the issue, they stopped labor, called me, let me know what the other issue might be, and then reduced their labor charge to nearly half of what it really was as a courtesy when I couldn't afford to have them keep working. Don was super professional and friendly the whole way through, and extremely apologetic that the issue they found was unrelated to the main problem. All together they only charged me for two hours of labor, even though they had brought in a new part and done nearly five hours on the car. Fantastic customer service, super understanding (they let me leave my car overnight and get it the next day), friendly and professional. Although this might be it for my truck, I'll definitely be taking my business to them again when something goes wrong.

5

Excellent service from wonderful people! Kendra and Donovan were warm and welcoming and took the time to explain everything. And the turnaround time was quick. Ladies, do you usually feel uncomfortable going to the mechanic? I've always disliked it, but not anymore! Moss Alley made me feel right at home.

5

I recently had to change garages and took my 18-year-old Audi to Moss. Alley. They picked up several looming problems and resolved them efficiently. I found the service friendly and welcoming. I will certainly go back.y

5

Excellent service and lovely kind and professional leadership and staff!

5

Always kind, helpful and professional. No other place I would bring my Subaru for service in Seattle.

5

Donovan was super friendly and helpful and the service was expedient! Not my usual shop for repairs so I’m always hesitant to work with new mechanics but these folks made me feel right at home. A+ service, would absolutely recommend.

5

5 stars

5

Excellent customer service and great car mechanics

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