Seattle Auto Repair

I called Moss Alley because I heard from family that they were a very honest business and good for Subarus. Went in for what I thought was a Clutch replacement and oil change. Person who picked up was super nice and got me in same day. Was up front on cost, estimates and called to ask me what I wanted to move forward with. Most importantly, they tested my clutch and determined that it was fine for now and didn't need to be replaced immediately -- essentially saving me $1000 on what is a mostly labor-intensive job... which is just above and beyond customer appreciation. Instead I only got an oil change, (reasonably priced as well) and as long as I'm living around here I know where I'll take my car for an honest and smooth repair job.

Excelent services and very nice person

I was trying to get home to Boise for Thanksgiving with my son. A.J. and Moss Alley Motors were able to get my car in, diagnose the problem, make the repair, and get me on my way in time. I appreciated their help and their extra efforts!

How to break into our car and they immediately were available within a day oh, they kept us updated with good communication and they were so pleasant and professional to work with. Would highly recommend them

Always helpful and honest to me, and reasonably priced. Not always open when you might assume, though, so check their open days and hours.

Have used Moss Alley for many years. Always dependable, informative, and courteous.

A bit delayed but as a New Yorker, skeptical of the typical script of car service and mechanics, Moss Alley was a pleasant surprise and now my go to garage. Donovan was straight up about what a needed to get done then and there and what could honestly wait. The option to pay via Zelle is super convenient too. The next time I came in they made it super easy to get my car towed in and when they couldn’t find what was wrong other than my battery needed so serious charging, my bill was waived. I certainly won’t be going to any other garage.

So happy to be treated with respect, served quickly, and honestly by a crew that has a good sense of humor. I'm so glad I've found y'all!

Working with knowledgeable mechanics that can communicate clearly and with empathy is so valuable. I felt great about the work that was done to my car because the staff gave me a range of options and insights to work through as we homed in on short and long term plans for my vehicle. Thank you!