Seattle Auto Repair

Donovan has excellent customer service. He under promises and over delivers. I particularly appreciate how he checks in with me about each cost.

Moss Alley has been my go to for a couple of years now. They are great in communicating everything from cost, to job progress, and other things that need attention for future work. Patient and friendly service at all times

The team at Moss Alley Motors is communicative, efficient and friendly. They take the time to explain what I need to know, and provide reasonable options. Great service all the way around!

Great service, affordable price! I always appreciate the friendly smiles and warm conversation when bringing my Subaru in for service!

I love Moss Alley, super grateful to have a car mechanic shop that I can trust, that has awesome staff who are fun to interact with, who go the extra mile to meet my needs and who are respectful. Yay!

It's so reassuring to know I have an honest and utterly competent shop to care for my car, and therefore, to care for me. They are also very well mannered and really nice. I love Moss Alley. Not sure I want everyone to know that cause sometimes it takes awhile to get the car in; they are so busy. Busy for good reason.

They said they did a 60k service on a subaru 2016. They didn't flush the brake fluid, said do it next time. They didn't replace the rear brakes either. It was late. There was a last minute issue. Their actual price was several hundred dollars more than bid... for a 60k standard service. I mean... on a 60k general service you don't flush the brake fluid? C'mon

Excellent and friendly service. I brought in a classic hard top Lexus that had a failed master cylinder and a failed accessory brake cylinder. Moss quickly obtained parts for this older vehicle and completed work ahead of schedule. The staff and owner were very helpful with scheduling and providing warranty information.

They were friendly even after I'd grumped at them, got me in right away even though they were slammed, and did not make fun of me for the car equivalent of looking for my glasses while they were on my head. I will be going there for all future mechanical needs for my Subaru.